SuitePyTools Refund Policy
At SuitePyTools, we’re committed to delivering high-quality, functional software that meets the needs of our customers. Every tool and app we offer is thoroughly tested to ensure it performs as described. However, we understand that technical issues can arise in unique environments, and we’re here to help if they do.
If you experience a problem that prevents the software from functioning as advertised, please contact our support team within 7 days of purchase. We will work with you to troubleshoot and resolve the issue promptly. In the rare case that we are unable to restore full functionality and the product remains unusable in your environment, you may be eligible for a full refund.
Refunds are issued only for products with verified technical faults and not for cases such as changing your mind or purchasing the wrong tool. We encourage you to review product details carefully and reach out with any pre-sale questions—we’re happy to help you choose the right solution.
Customer satisfaction is a priority, and we aim to resolve any concerns quickly and professionally. If you need assistance, please contact us directly through our support form or email.
License Keys, Subscriptions, and App Store Purchases
For products delivered via license keys, please ensure the key has not been activated prior to requesting a refund. Activated or used keys are generally non-refundable unless a proven technical fault prevents use. Subscription-based services may be canceled at any time, but partial refunds are not guaranteed unless service access is affected due to unresolved issues on our end.
If you purchased a SuitePyTools product through an app store (e.g., Apple App Store, Google Play), all refund requests must be processed through that platform in accordance with their specific refund policies.
Disclaimer
This policy is provided as a general guideline and does not constitute a legally binding guarantee of refund. SuitePyTools reserves the right to update, modify, or decline refund requests at its sole discretion based on the specific circumstances of each case. By purchasing or using our software, you agree to these terms. For any legal concerns or formal refund requests, please contact us in writing through our official support channel.
This statement was last updated on Jun. 19, 2025.